I am delighted to recognize Emily Caudill, Member Service Representative, at the State Employees Credit Union on Silas Creek Road in Winston Salem, NC. She is terrific!
Five years ago, I was Emily’s first customer. As you can imagine, she was nervous. She just wanted to do it right. She wanted to make a good impression. She double checked everything before it was approved by her trainer. I could tell from her actions that Emily Caudill cared and I liked that immediately.
Of course, I was patient with her and made her feel at ease. I have had new jobs and new responsibilities and I know the pressure of starting new. So I just sat back and let her take her time as she trained. I could tell from her heart that Emily Caudill cared and I liked her immediately.
I am just as loyal to Emily as she is to me. She just has the knack for making the customer feel important! You’re never a bother - no matter how large or how small your request. She’s always just focusing on YOU and only you. She has a great sense of humor and you always feel better just being in her presence.
Here’s to Emily Caudill, Member Service Rep, extraordinaire!
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